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Frequently Asked Questions

What is the return policy?

Please find our policy here.

Does my item have a warranty?

Please refer to the 'Warranty' tab in the product listing to find out the warranty for your product.

What payments do you accept?

Credit card, debit card, and bank wire.

Where do you ship?

The lower 48 states.

How long does shipping take?

This will vary depending on which warehouse your product is shipping from. Please call our team to give you an accurate shipping timeline.

How do I know if an item is in stock?

Please send us a message or give us a call to find out the lead time for your order.

How much does shipping cost?

Shipping varies depending on which warehouse your order is shipping from. Please call us for a quote to get the best shipping rates available.

Do you offer free shipping?

Yes. We have 100+ products on our site that include free shipping!

Can I get a custom quote?

Of course! Please send us a message via email or live chat or better yet, give us a call during business hours. We love chatting with our customers.

Do you offer financing?

We offer financing options through a third-party vendor. You will need to submit an application and then get in touch with that particular financing vendor to find out more information about terms.

Where are you located?

We have warehouses in several locations on the East Coast and West Coast. This allows us to serve customers all across the US with great shipping rates.

How do I place an order?

You can place an order directly on our website or give us a call to place an order.

Do the inflatables include a blower?

Yes. All of our inflatables include a blower.

What is included with a commercial tent purchase?

Please check the product description of your tent as this will include detailed information of what will be included with your purchase. Generally speaking, your tent will come with everything you need to set it up right out of the box.

Still have questions? Give us a call at 866-296-3868.

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