Beyond Tent Blog

Damage is inevitable in a rental fleet. What determines whether it costs you money or a customer is how you document it, how you value it, and how you have the conversation.

Weather cancellations are the most emotionally charged conversation in event rental. A policy written in advance protects the booking, the relationship and your season.

Most rental contracts cover price and dates and stop there. The clauses that protect you are the ones about site conditions, access, permits, damage and who has authority to stop the job.

What general liability actually covers, why your equipment is not included, the difference between a certificate holder and an additional insured, and the inflatable exclusion that catches operators out.